Q&A: How is sony psp’s customer service?

Question by corona7w: How is sony psp’s customer service?

I have a nintendo ds, and their customer service was excellent. They sent out a replacement unit free of charge right after I called them. How is sony’s customer service compared to nintendo’s? If a psp breaks, do they send out a replacement unit or do they ask you to send the broken one to their repair facility, fix it, and send it back?

Best answer:

Answer by C² ™
It is adequate. Great service but it is difficult to get in touch with someone.

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